Frequently Asked Questions

How to navigate and arrange an order proposal?
You can find in this web two main sections (Antiques and Decoration) with several categories and items. To elaborate an order proposal, proceed by registering as a customer and select those articles of your interest. As soon as possible, we will confirm the availability of the items selected in order to continue with the sale process.
Attention: The sending of an order proposal does not imply a final purchase.

Click here to see a general view of our items
Click here to access your order proposal

How do I reregister and access as a customer?
To register as a customer, fill in the registry form and you will receive immediately your access password which will allow you to visualize the prices in our catalog.
If you are an expert or professional in Antiques and Decoration, choose the correct box in the registry form and you will receive your password once your registry information is verified.
Then, access our catalog with your user e-mail and password.

Then, access our catalog with your user e-mail and password.
Click here to access as a customer

Which method payments can I use?
You can use different methods of payment:
- Bank transfer / Payment on account.
- Card:
• 4B
• Visa / Visa Electron
• Euro6000
• Mastercard
- Guaranteed cheque (Conditions)
- Paypal

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Which VAT includes our products and what are the shipping costs?
The prices of the products in our catalog include VAT. Those items marked with (*) are subject to “Régimen Especial de AntIgüedades y Bienes” used in agreement with the article 135 of the law 37/1992.
In determined cases the shipping costs will not be applied, depending on the characteristics and destiny of the order.

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How do I arrange the refund of an item?
Refunds will be accepted during the next 7 days after the receipt of the order, as long as it is received under the original terms of its shipping. Refunds must be previously notified. The costs derived will be on behalf of the customer. In case of damages or other imperfections occurred during the transportation of the order, shipping costs of redelivery will not be applied.

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Who is Z. Sierra?
Founded more than 30 years ago, Z. Sierra- Antiques and Decorative objects, initiates its career in the art world focusing on the antique furniture and collector’s objects from Spanish origin, expanding their range of products to different styles and typologies developing through time equally inside Spain and outside of it.

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Antiques and Decorative Objects

C/Lagasca, nº 36
28001 Madrid (España)
Pho/Fax: +34.914315812

Ctra. A1 Km. 185 (Desv. Pineda-Trasmonte)
09349 Fontioso, Burgos (Spain)
Pho/Fax: +34.947183024

Pho./Fax: +34.914315812
Email: [email protected]